The attention of the holiday participant is drawn to the conditions below which constitute the contract between the holiday participant and Snow Safari Ltd

CHALET SAVOY
- Snow Safari Ltd - Booking Conditions
These holidays are operated by Snow Safari Ltd , Company No. UK2362844 in conjunction with Societe Snow Safari, France sirene 394 410 00024 which is the French branch of Snow Safari Ltd. Head Office - Snow Safari Ltd, Lynton House, 7-12 Tavistock Square, London WC1H 9BQ. Resort Office - Snow Safari Chalet Savoy, 1351 Route des Chavants, 74310 Les Houches, France

SAFE PAYMENTS:
"We confirm that we are complying with EEC directive 90314EEC on package holidays. The Snow Safari Trust Fund was set up by us and this means that all payments made by consumers to the Trust are protected. In the event of insolvency or bankruptcy of Snow Safari Ltd, all money that had been paid into the fund will be refunded".

TO RESERVE YOUR HOLIDAY:
Once you have read and agree to these booking conditions please click on the blue "book now" box below and make a reservation. We will email back to to you with confirmation that the holiday you want to book is definitely available and we will invoice you and give you full payment details.

PRICE EXPLANATION:
Prices are per person per week. Goup airport transfers are included but not flights.
"Confirmed" holidays have already got people booked on them. "Available" holidays will be confimed once there are confirmed bookings for that date.
Prices fluctuate according to the current situation. However the price listed at the time of booking is the price you pay. We guarantee there will be no supplements or surcharges.
Book early and get a really good price.
Prices are listed first in Euros and then in UK pounds.

BOOKING CONFIRMATION:
Your booking is confirmed once you have paid a 30 % deposit of the total amount per person. This can be done by:
1. On line banking (we'll provide the necessary account details)
2. By paying in a cheque at any Barclays bank. Cheques should be made out to "Trustees of Snow Safari Ltd Trust" (The Trust Fund is operated by Backhouse Jones Solicitors, The Printworks, Hey Road, Clitheroe, Lancashire BB7 9WD, England.)
3. By sending a cheque to our French office. (Once again the cheque should be made out to "Trustees of Snow Safari Ltd Trust" Our address in France is Snow Safari Ltd, Chalet Savoy, 1351 Route des Chavants, 74310 Les Houches, France.

FINAL PAYMENT:
You will be required to pay the balance of the total holiday cost 8 weeks before your scheduled departure. If you make your booking within the eight week period prior to your departure, you must pay in full at time of booking.

NEW - PAY WHEN YOU STAY:
For holidays based in the Chalet Savoy in France we are now offering the option to pay your final 70% payment in Euros by credit card while you are staying with us. Tell us when you book if you would like to choose this option.

CANCELLATIONS:
Cancellation by you:
Cancellations must be in writing and signed by the holiday participant who made the booking. These can be sent by letter or email. Cancellations take effect from the date this written notice is received by Snow Safari Ltd. If you cancel, you will be liable to the following fees:
More than 56 days: Loss of deposit
42 to 56 days: 50% of holiday cost
28 to 41 days: 60% of holiday cost
15 to 27 days : 80% of holiday cost
less than l5 day s l00% of holiday cost.

CHANGE / CANCELLATION BY US:
If we advise you of a major change or if we have to cancel your holiday you can either accept any alternative offered or cancel your booking and receive a full and prompt refund. Compensation will not be payable if we are forced to cancel or in any way change your holiday due to war, or threat of war, riots, civil commotion, industrial disputes, disaster, terrorist activities, technical or other events outside our control.

ITINERARY:
The itineraries are listed to give an idea of what is planned in the programme. However we reserve the right to alter itineraries for reasons such as weather, conditions,and to enhance the itinerary etc.

INCLCUDED GUIDING / LEADING / TEACHING
Ski teaching is not included in our holiday packages and not charged for before, during or after the holiday..

INCLUDED GROUP TRANSFER:
There is an included group transfer.   For timings please consult our airport transfers page.

PASSPORTS AND VISAS:
A full passport is required by British subjects for trips to Europe, and this should be valid for six months after the date of your scheduled return home. If you are not a British national other regulations may apply and you should check with the nearest embassy of the country you intend to visit. Information on health is contained in the Department of Health leaflet The Travellers Guide to Health” available from most Post Offices. You should obtain an E111/EHIC health card prior to departure. It is your responsibility to ensure that you and all members of your party are in possession of all necessary travel and health documents before departure.

HOLIDAY INFORMATION

Accommodation in the Chalet Savoy.
Please note that Snow Safari Ltd offers chalet accommodation. Every room is different with rooms varying slightly in size and in decoration. Some rooms have balconies. All rooms are ensuite mostly with showers and some baths. Although every effort will be made to follow special requests with regards to room choice, this is not always possible.

Other Accommodation offered.
On the "Snowshoe Safari" and "Great Mountain Passes" programmes, there is a night spent outside the chalet. Holiday prices are based on dormitory accommodation but we will assist guests to upgrade to accommodation in rooms depending on availabability.

Special requests:
Please make these clear well in advance of your holiday in writing by letter of email.

Smoking
Smoking is not permitted in public areas and hotels in France including inside the Chalet Savoy.

Not included in your holiday
Drinks (except coffee and tea in the chalet) and hire of ski equipment,

General Conditions
Snow Safari Ltd cannot be held responsible for any accident or mishap, that occurs on or off the slopes while you are on this holiday .

Insurance:
It is a condition of booking that all clients who come to parcipate in sporting activities have adequate insurance for the activity holidays we offer and bring the relevant documents with them. We advise our guests to buy insurance that covers helicopter rescue. Otherwise they may be faced with large charges for this service.

Guiding and Instruction. (Cross-country and downhill skiing).
Oliver has qualified as an ISIA ski instructor. in three different countries: Austia, UK and USA. Whenever Oliver Ensor skis with you in it is on the understanding that this action does not constitute an included part of the holiday and is not being paid for. He skis along with chalet guests if and when he wants to. Skiers will be given a ski map of the local area and it is ultimately their responsibility to chose where they ski. Understand that skiing is a dangerous activity and you are entirely responsible for your own well being.  Any disputes will be judged under English Law.     You will be requested to fill in an indemnity form in order to ski with him. 

Snow Shoe and hiking Guiding.
All guided snowshoe and hiking outings included in our programmes will be led by an IML (International Mountain Leader)

COMPLAINTS:
In the unlikely event that you have any reason to complain or experience any problems with your holiday you should address your complaint in resort to Oliver or Elaine Ensor, who will do their best to resolve any problems immediately. In addition, if you wish to make a written complaint full details must be sent to our Head Office, by Registered Post within 28 days of your return to the UK. However, we must first have notification in resort of any possible problems. We cannot accept complaints once you return home if you have not followed this course of action. We can also not accept any complaints received more than 28 days after your return home.

CLIENT RESPONSIBILITY:
Snow Safari Ltd is extremely proud of its rate of repeat guests and it is hoped and expected that guests will relax, feel at home and enjoy themselves. In the case of unsociable and unreasonable behaviour Snow Safari Ltd would have the right to terminate the accommodation arrangements of a client and will not be liable to pay refunds for services subsequently not rendered and expenses incurred by guests who have had their accommodation terminated because of their behaviour. Snow Safari Ltd also reserves the right to claim back from the client any costs or charges incurred due to damage to the chalet whether accidentally caused or not, relating to the misuse of equipment for example, damage of furniture, electric wc’s, wooden floors, carpets etc.

LIABILITY:
We promise to make sure that all parts of the holiday we have agreed to arrange as part of our contract are provided to a reasonable standard and in accordance with that contract. We also accept responsibility for what our agents, employees or suppliers do or do not do. However please note that we will not be liable for any injury, illness, death or any consequent losses suffered by you or any member of your party, unless you are able to prove that that injury, illness, death or consequent loss was caused by a lack or reasonable care on the part of ourselves or our suppliers. And in all claims of whatever nature we will not be liable where the alleged loss or damage results from any of the following a) the fault of the person (s) affected or any member (s) of their party or b) the fault of a third party not connected with the provision of your holiday which we could not have predicted or avoided or any event or circumstances which we or the supplier(s) of the services in question could not have predicted or avoided even after taking all reasonable care d)the fault of anyone who was not carrying out work for us (generally or in particular) at that time. In addition we will not be responsible where (l) you do not enjoy your holiday or suffer any problems due to something you did not tell us about when you booked your holiday and where the problems you suffered did not result from any breach of the contract or other fault of ourselves, our suppliers or agents (ii) where any losses, expenses, costs or other sum you have suffered relate to any business. Please note we cannot accept responsibility for any services which do not form part of our services. The promises we make to you about the services we have agreed to provide or arrange as a part of our contract – and the laws and regulations of the country in which your claim or complaint occurred – will be used as the basis for deciding whether the services in question have been properly provided. If the particular services which gave rise to the claim or complaint complied with local laws and regulations applicable to those services at the time there services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and regulations of the UK which would have applied had these services been provided in the UK. This contract is made on the terms of these booking conditions which are governed by English law and clients shall submit to the jurisdiction of the English courts.